Mobile Help

How do I join Racing UK to watch on my mobile?

To join Racing UK please visit racinguk.com/join or call our team on 0844 855 1881 (UK) or 0818 776 700 (ROI).


What mobile devices/handsets does the live stream work on?

Racing UK is available on most handsets with a 3G/4G/Wifi connection and a web browser.


What to do / who do I contact if I’m having a specific problem?

If you are having specific problem please call 0344 855 2977 (UK) or 0818 776 700 (ROI) or email customerservices@racinguk.com.


The live stream keeps buffering, what can I do?

Most issues can be solved by refreshing your page and or power cycling your device. If this doesn’t' work, please call our technical support hotline on 0844 855 2288 (UK) or 0818 776 779 (ROI).


The live stream does not load, what can I do?

Please call our technical support hotline on 0844 855 2288 (UK) or 0818 776 779 (ROI).


My username/password does not work, what can I do?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 700 (ROI).


How much does a Racing UK mobile membership cost?

Mobile access is included in a Racing UK membership which costs £24.98 / €31.


Do I have to pay an additional fee to be a Racing UK Club member?

No, the Racing UK Club is available to all members at no extra cost.


How do I cancel my membership?

If you would like to cancel your membership please call 0344 855 2977 (UK) or 0818 776 700 (ROI). Please note, we are unable to process cancellations via email.


Click here to go back to the Help Centre home page.

PHONE

You can call them on 0344 855 2977 (UK) or 0818 776 700 (ROI) between 8am and 9pm, seven days a week.

EMAIL

You can reach our customer service team on email by clicking here.

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