iPhone/iPad Help

What is the Racing UK iOS app?

The Racing UK iOS app is an app designed specifically for both iPhone and iPad.


How do I download the Racing UK iOS app?

You can search for Racing UK in the Apple App Store or visit racinguk.com/apps.


I have downloaded the app, how do I watch the live stream?

Once you open the app on your device just click watch and you will have access to the live stream.


How much does a membership cost to watch Racing UK on my iPhone or iPad?

Viewing on iPhone and iPad is included in your membership fee.


Who do I contact if I am having payment issues?

If you are having payment problems please call 0344 855 2977 (UK) or 0818 776 700 (ROI).


The live stream keeps buffering, what can I do?

Please call our technical support hotline on 0844 855 2288 (UK) or 0818 776 779 (ROI).


My login details do not work, what can I do?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 700 (ROI).


Do I need to be connected to a Wi-Fi network to watch the live stream on my iPhone?

No, you can watch on your device's 3G/4G connection but additional data costs may apply from your network provider.


Is the Racing UK iPhone app optimized for iPad?

Yes, the Racing UK iOS app is designed to be optimised on both iPhone and iPad.


Will I be able to watch the live stream on an iPad?

Yes, just click the watch button when the app is open and you can watch the live stream.


My login details don’t work in app?

If you are having login problems please call 0344 855 2977 (UK) or 0818 776 700 (ROI).


Click here to go back to the Help Centre home page.

PHONE

You can call them on 0344 855 2977 (UK) or 0818 776 700 (ROI) between 8am and 9pm, seven days a week.

EMAIL

You can reach our customer service team on email by clicking here.

Loading...
This video is playing in Picture-In-Picture. Click to Exit.
This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.