International Help

What is the Racing UK International subscription?

The Racing UK International subscription is access to live horse racing and a seven-day catch up service anywhere in the world.


How much does the International subscription cost?

The Racing UK International subscription costs £29.99 per month with no contract.


What are the system requirements?

Racing UK International should work on most desktops, laptops, phones or tablets with a sufficient internet connection.


What is the recommended broadband connection?

The minimum connection speed is 300kbps, but a faster connection will give improved video quality. To view the highest quality stream, a broadband connection with at least 4Mbps download speed will be required.


What is the minimum term for the International subscription?

The minimum term for Racing UK International is one month.


I reside in the UK but am moving abroad; can I purchase the International subscription in the UK?

Yes, you can start a subscription to Racing UK International at home or abroad.


I am a Racing UK Anywhere member, will I be able to login to Racing UK International whilst abroad?

No, Racing UK and Racing UK International are independent services and each one requires a separate subscription.


Will I be able to view Racing UK online anywhere in the world?

Yes, you can watch anywhere with an internet connection.


Who do I contact if I am having viewing issues?

Please email international@racinguk.com if you are having viewing issues.


I am trying to login to www.racinguk.com, but my Username or Password do not work?

Your Racing UK International log in will only work at intl.racinguk.com.


I have forgotten my password? How do I request a new one?

Please email international@racinguk.com if you are having password issues.


Can I view live racing on my mobile/tablet with an International subscription?

Yes, Racing UK International will work on most tablets or mobile phones with a sufficient internet connection.


How do I cancel my International subscription?

If you wish to cancel your Racing UK International subscription please email international@racinguk.com.


Click here to go back to the Help Centre home page.

PHONE

You can call them on 0344 855 2977 (UK) or 0818 776 700 (ROI) between 8am and 9pm, seven days a week.

EMAIL

You can reach our customer service team on email by clicking here.

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