General Help

What is Racing UK?

Racing UK is the UK's premier horse racing channel showing live horse racing from 37 of the best racecourses in the United Kingdom.


Do you only show racing?

No, we have special feature programmes such as This Racing Life or Betting Lab alongside live racing.


Do you only show racing from the UK?

No, we also show a wide range of international racing from countries such as France, Hong Kong and the USA


Where does my membership money go?

Because Racing UK is 100% owned by 37 shareholder racecourses all our profits go back in to the sport. In 2016, Racecourse Media Group who own Racing UK paid £85.5million in licence fees to its shareholder racecourses. This then goes on to increase prize money and racecourse infrastructure, in turn increasing the quality of racing.


What time is Mark Your Card aired?

Mark Your Card is usually aired from 11am every Saturday, with special editions broadcast during big meetings such as Royal Ascot.


Forgotten Your Customer Number?

If you have forgotten your customer number (CSN) you can call 0344 855 2977 (UK) or 0818 776 700 (ROI) and one of our team will be able to help you.


Do you have a technical support hotline?

Yes, our technical support hotline is 0844 855 2288 (UK) or 0818 776 779 (ROI)


Why do you need to call us to cancel?

You need to call us to cancel so we can verify your account details whilst you are on the phone with one of our customer service agents.


Can't find what you're looking for?

Our friendly customer service team are on hand to assist with any of your queries.

PHONE

You can call them on 0344 855 2977 (UK) or 0818 776 700 (ROI) between 8am and 9pm, seven days a week.

EMAIL

You can reach our customer service team on email by clicking here.

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