Racing UK

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What is the Racing UK International subscription?

The Racing UK International online subscription allows you to watch live racing from 33 of the best courses in the UK from anywhere in the world on your PC or laptop.

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How much does the International subscription cost?

The International subscription costs £24.99 per month.

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What are the system requirements?

Windows
INTEL® PENTIUM® 4 2.4GHZ OR INTEL CORE 1.6GHZ (SSE2-ENABLED PROCESSOR REQUIRED FOR AMD SYSTEMS)
512MB OF RAM
50MB OF AVAILABLE HARD-DISK SPACE FOR INSTALLATION
MICROSOFT® WINDOWS® XP PROFESSIONAL OR HOME EDITION WITH SERVICE PACK 2 OR WINDOWS® VISTA
MICROSOFT ® DIRECTX COMPATIBLE SOUND CARD AND DISPLAY ADAPTER

MAC
MAC OS X 10.4 (TIGER) OR HIGHER
SAFARI OR FIREFOX 3 BROWSER OR HIGHER
ANY MAC WITH INTEL CPU
RECOMMENDED MEMORY IS 512MB BUT IS NOT MANDATORY.

FLASH PLAYER 9,0,28,0 OR HIGHER.

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What is the minimum term for the International subscription?

There is no minimum term for the International subscription. You can cancel at anytime by emailing internationalhelp@racinguk.com
Please note; it is advised that you email at least 5 days prior to your next payment if you wish to cancel otherwise you may still be charged.

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I reside in the UK but am moving abroad; can I purchase the International subscription in the UK?

Unfortunately not as the International subscription page is geo-blocked.  International online subscriptions can only be purchased when you are outside of the UK and Ireland.

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I subscribe to the online service in the UK, will I be able to login and view whilst abroad?

No. There are separate subscriptions for Racing UK online in the UK and the International subscription. If you are abroad for an extended period of time, why not take a payment break from your UK/Ireland online subscription and subscribe to our International service whilst abroad, then take your Online subscription back up again when you return.

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Will I be able to view Racing UK online anywhere in the world?

You will be able to login and view online anywhere in the world apart from the UK and Ireland. Racing UK has a separate online subscription for customers in the UK and Ireland.

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Who do I contact if I am having viewing issues?

Please email internationalhelp@racinguk.com if you have any problems.

Need further help? Please contact us using our contact form:
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I am trying to login to www.Racinguk.com but my Userrname or Password does not work?

You will not be able to login to www.Racinguk.com with the Username and password that you use for the International site.  You will only be able to login and view the live stream here - http://intl.racinguk.com/

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I have forgotten my password? How do I request a new one?

If you have forgotten your password then click here for a reminder.

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What is the Ray V Player?

The RayV Player is a unique media player resulting in an unparalleled interactive viewing experience. 

 

 

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I am having problems with updating the Ray V Player?

If you are unable to update the player when prompted or the download fails you can update it via this link - http://update.rayv.com/viewer/getnewestversion/setup/?Affiliate=racinguk&product=vpc

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Can I use the same login details that I use for the International subscription to view on my mobile?

No. Login details for the International subscription will only work on a desktop/laptop computer.  

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I am trying to login and view Racing UK on my iPad but I cannot download the RayV Player?

The Ray V Player uses Flash video to steam the live racing and as Apple devices do not support Flash so you will not be able to download the player and view on your iPad.

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How do I cancel my International subscription?

To cancel your subscription you need to email internationalhelp@racinguk.com

Please note; it is advised that you email at least 5 days prior to your next payment if you wish to cancel otherwise you may be charged.

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