Racing UK

Help

How do I subscribe to the iPhone/iPad service?

Please visit http://www.racinguk.com/about-us/terms-and-conditions for more information.

To discover which revisions you have:

Operating System and Revision;(Right click "My Computer" / Properties) Internet Explorer Version;(Open IE go to Help/About Internet Explorer) Windows Media Player Version(Open WMP go to Help/About Windows Media Player) Windows Media Player can be upgraded here, and Internet Explorer here Further security updates can be downloaded here and here Or Internet Explorer If the advice contained in these pages does not resolve your issue then you should go to our Help Page (http://www.premiumtv.co.uk/page/Help), which contains all of the most up-to-date advice on software and systems set-up required.

What does ‘No Sky Subscription necessary’ exactly mean?

Racing UK is an independent channel, no Sky contract is needed. You do still require a satellite dish and set top box though to view.

What do I need on my PC?

Please refer to the following table for details of supported Operating Systems, Internet Browsers and Media Players. Please note that these are only the software packages we have tested Racing UK Online on directly. Other combinations may operate successfully, but you must use Internet Explorer and Windows Media Player on the platforms mentioned below. Operating System Windows Media Version Internet Explorer Windows '98SE 9.00.00.3349 6.0.2800.1106 + SP1 Windows ME 9.00.00.3349 6.0.2800.1106 + SP1 Windows 2000 9.00.00.3349 6.0.2800.1106 + SP1 Windows XP 10.00.00.4036 6.0.2800.1106 + SP1 or upgrade to XP SP2 Windows XP SP1 10.00.00.4036 6.0.2800.1106 + SP1 or upgrade to XP SP2 XP Media Center Edition 2005 10.00.00.4036 6.0.2800.1106 + SP1 or upgrade to XP SP2 XP M.C.E 2005 SP2 11.0.5721.5145+ KB900325 + KB925766 7.0.5730.11 Windows XP SP2 11.0.5721.5145 7.0.5730.11 Mac./ Linux Not Available Not Available

Who can watch the live stream?

The £9.99 subscription for LIVE content is only available to UK and Ireland based users. There is a separate International Online Subscription at £24.99 for those who live outside of the UK and Ireland. You will need a broadband connection using Microsoft Internet Explorer on a PC - unfortunately at the moment the service is not available to view on Mac operating systems. We are not yet supporting Windows Vista as the media player supplied is not yet supported by Microsoft. However we do know that it can work but a lot of the settings that were previously "Features" have now been switched off by default. In Windows Media Player you will need to check the box in "Tools > Options > Network" and tick the "Use ports 7000- 7007 to receive data" box. In Internet Explorer you will need to enable ActiveX and Java as they were set in previous versions.
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